If you are looking to grow your
Hospitality Business?
Laszlo Kele
Driving Business Success
Innovative leader in hospitality and IT
with 40+ years of expertise.
Explore Projects
About Me

1

Who I Am
Dynamic professional based in Montreux, Switzerland. Experienced in Hospitality, Retail, Consulting and IT sectors.

2

Current Role
Developer, Manager, Marketer, Integrator, Consultant and visiting Lecturer at SHMS Caux, training future leaders in operations and IT hotel management.

3

Mission
Leverage expertise to help businesses streamline operations, increase visibility, and unlock growth opportunities.
Core Competencies
Business Development
Expert in sales strategies and growth initiatives.
Strategic Planning
Skilled in decision-making defining a vision, and long-term strategy.
Hospitality Management
Extensive experience in the hospitality industry.
IT Integration
Proficient in leveraging the latesst AI technology for business improvement.
Key Milestones

1

2013-2015
As Managing Director at Swiss International Hotels, spearheaded brand expansion initiatives resulting in 30% increased market presence and strategically selected premium properties for portfolio growth.

2

2015-2017
Served as Chief Operating Officer at 9Stars Ltd, London, orchestrating the development and launch of exclusive luxury holiday experiences while optimizing operational efficiency.

3

2017-2023
Led as President of Hospitality at Noah and 55 Africa, successfully negotiating and securing $300M in strategic investments for critical infrastructure developments across multiple regions.

4

2018-2023
Delivered strategic consulting expertise as Senior Advisor to Accenture, driving transformational initiatives for Fortune 500 hospitality clients.

5

2021 - today
Contributing to the next generation of hospitality leaders as Senior Lecturer at SHMS, developing and delivering advanced curriculum for Master of Arts in Hotel Operations Management.

6

2022 - today
Spearheading innovative large-scale development projects, integrating cutting-edge technologies with traditional hospitality principles.

7

2022 - today
Pioneering modern business education methodologies at Swiss IT Academy, bridging the gap between traditional practices and contemporary digital solutions.

8

1993 - today
Successfully transformed operations for over 100 small and medium-sized hotels, consistently improving Net Operating Income through strategic consulting and implementation of best practices.
Consulting Services
Business Development
Strategic sales and growth planning for hospitality businesses.
Operational Restructuring
Efficiency improvements and streamlining of business processes.
Sales & Marketing
Advisory services for hospitality brands.
AI & IT Integration
Implementing cutting-edge technology in hospitality operations.
Lecturing & Training
Experience
Years of leadership and education in hospitality and operations management.
Approach
Tailored training programs for teams to optimize performance and deliver results.
Impact
Practical guidance that translates into real-world success for professionals and students.
Project Management
1
Vision
Establish clear project objectives and success criteria to drive strategic alignment.
2
Planning
Create detailed roadmaps with measurable milestones and resource allocation.
3
Integrate
Coordinate cross-functional teams and establish communication protocols.
4
Training
Develop team capabilities through targeted skill development and knowledge transfer.
5
Execution
Drive implementation while adapting to challenges and optimizing processes.
6
Monitoring
Maintain quality control through data-driven performance metrics and reporting.
7
Completion
Successfully deliver projects ranging from strategic acquisitions to complex infrastructure initiatives.
8
Evaluate
Analyze project outcomes and document key learnings for future optimization.
9
Celebrate
Recognize team achievements and strengthen organizational culture.
Featured Projects
€300$M Investment
Securing funding for Noah, 55 Africa Hospitality's infrastructure development.
DACH Expansion
Negotiated new properties for Swiss International Hotels, Deutsche Hospitality, Marriott, Belmond, Aman, Hilton, Dorchester, Hard Rock Hotels, and many others across the Globe.
9Stars Marketing
Developed strategies, P&L for ultra luxury holiday products, increasing brand awareness.
Case Studies
Golf Hotel Rene Capt, Repositioning
Spent over 8 Mio CHF in renovation, increasing revenue 5-fold and profit 10-fold.
Swiss International Hotels Expansion
Developed high-profile properties across Switzerland, Austria, and South Germany, boosting brand presence in the DACH region.
Noah, 55Africa Hospitality Investment
Successfully negotiated $300M in funding, enabling the company to expand its operations and upgrade its infrastructure. This involved navigating complex negotiations to achieve a successful outcome.
9Stars Ltd Marketing Campaign
Implemented strategic marketing targeting high-net-worth clientele, resulting in increased brand recognition and sales for ultra-luxury holiday products.
E-CIO Private Selection Hotels
I led the successful implementation of a new CRS System, integrating it with 16 different channel managers, PMS systems, and booking engines. I played a key role in resolving problems and driving the process.
Accenture, IT at scale
We worked with Cathay Pacific, the flag carrier for Hong Kong, to transform their customer experience. By leveraging blockchain on AWS, we improved the customer experience, reconciled data efficiently, and doubled engagement with hundreds of discrete marketing campaigns associated with their rewards programs.
Testimonials

1

  • I have had the pleasure of knowing Mr.Laszlo Kele for 2023 - 2024 during which time I was fortunate enough to be a student in their Hotel Operations Management class. I am writing to wholeheartedly recommend him for any role related to teaching or consulting in the hospitality industry.

    I have no doubt that Mr.Laszlo would be an invaluable asset to any organization seeking a knowledgeable and inspiring educator in hotel and management studies. I highly recommend him without hesitation.

2

  • Monsieur Kele m'a donné de précieux conseils dans le domaine de l'hôtellerie en tant que consultant mandaté par Hotellerie Suisse, je n'ai donc que des éloges à faire à Monsieur Kele en tant que conseiller. Il a été un atout précieux pour notre entreprise durant le covid et même ensuite, et je suis convaincu qu'il apportera la même excellence à toute entreprise avec laquelle il choisira de travailler.

    Fabienne Salzmann

3

  • sehr gutes know how, souverän, eloquent, zuverlässig

4

  • Laszlo is a pleasure to work with. On a recent project we worked as a team to develop a laser targeted media package for his client. His ability to read the battle field from a 10,000 foot view brings a combination of experience and decisive action to the table.
Blog
AI in Hospitality
AI is revolutionizing the hospitality industry, offering opportunities to improve customer experience and optimize operations.
AI enables personalized interactions through intelligent chatbots and customized recommendations, leading to more attentive service and anticipating customer needs.
AI optimizes reservation management, inventory, and room maintenance, enabling more informed decision-making through machine learning algorithms.
Strategic Leadership in Hospitality
Strategic leadership is crucial for long-term success in the hospitality industry.
A strategic vision defines a clear direction, aligning operational objectives with the company's mission and added value.
Strategic leaders identify emerging opportunities and adapt their business model accordingly. They communicate an inspiring vision, motivate employees, and foster a culture of innovation.
These skills are crucial for addressing the complex challenges facing hotels today and ensuring an exceptional customer experience.
Hospitality Industry Trends
The hospitality industry is constantly evolving with numerous emerging trends that are transforming the customer experience and operational practices.
One of the main drivers of change is the rise of data related, digital technology and innovation.
Sustainability and environmental responsibility are gaining increasing importance.
Customer expectations are evolving, seeking unique and authentic experiences.
Stay updated on the latest developments in hospitality and technology.
Contact
Let's discuss how I can help your business grow and achieve its goals.
Connect
LinkedIn
Connect with me on LinkedIn for professional updates.

www.linkedin.com

Website
Visit my company site: www.kelepartner.com
Email
Reach out via email for inquiries and collaborations.
laszlo@kelepartner.com
Hospitality, passion life
Accenture Workshop